I'm Giulídia Dias,
but you can call me Jules.
🙋♀️UX/UI, Product Designer & Ux Researcher in the tech industry since 2017, 9 years of experience.
👩💻 I worked in B2B2C, B2B & B2C with experience in Fintech's, Blasting Industry, Urban Mobility, CRM & Marketplace sectors.
🔑 If the UX isn't meticulously crafted, the beauty of the design becomes irrelevant if users can't effectively engage with it.
Portfolio
Personal and professional projects
Online Shopping
UX research revealed new insights into the online shopping experience of Portugal’s largest retail company and identified UX/UI improvements.
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Iberian Contact Center
Research identifying key challenges in contact center operations across Portugal and Spain for Portugal’s largest retail company.
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Store AI Chat
Project created to refine the AI chat experience at the largest retail store in Portugal.
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Blasting User Journey
Focused on mining and blasting software, enhancing efficiency, safety and operational.
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Chargeback Process
Chargeback flow process easier to understand with a improved UX design.
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